March 20, 2020

 

Dear Valued Customers,

West Coast Companies will provide continued support to all our industrial & agricultural customers through these uncertain times. We are staying abreast on the evolving COVID-19 situation and are diligently taking steps to ensure customer & employee safety while establishing business plans for in-house and remote operations as the state-of-affairs evolves.

Currently, both our Oregon and Idaho offices are functioning as normal. We have expanded our sanitization efforts for each facility, and our employees are following all appropriate protocols directed by the CDC & WHO. Thanks to technology, we have the means to proceed seamlessly should local protocols require any or all our offices to close.

Our sales representatives, as usual, have remote operation capability and can continue to work on your orders and future project needs. Please feel free to reach out to your usual sales representative or call our toll-free line, 800-970-7333. As with normal operations, you’ll always receive a voice at the end of your call during business hours.

We have a healthy part & supply stock at both of our Idaho & Oregon offices, and we are diligently working with our delivery companies to quickly send out orders. So far, our delivery companies are not seeing delays, however the earlier you contact us with your needs, the quicker we can get these to you without interruptions.

Being a family owned company, we sincerely value our customers and employees. We will take every stride necessary to ensure the health and well being of both during this uncertain time, while providing as seamless of a business experience as possible.

Thank you for your continued patronage, trust and support of West Coast Companies during these challenging times.

 

Wishing you, your family and business the best,

Dwayne Hayden